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Course Catalog > Comptia
Comptia A+ 2006 IT Technician [Comptia A+ IT Technician]
 Schedules & Pricing
Class Details
| | Course Number | Comptia A+ IT Technician |
| | Audience | The CompTIA A+ IT Technician is targeted for individuals who work or intend to work in a mobile or corporate technical environment with a high level of face-to-face client interaction. Job titles in some organizations which are descriptive of the role of this individual may be: Enterprise technician, IT administrator, field service technician, PC technician, etc. Ideally, the CompTIA A+ IT Technician candidate has already passed the CompTIA A+ Essentials examination. |
| | Course Outline | 1.0 Personal Computer Components
• Install, configure, optimize and upgrade personal computer components
• Identify tools, diagnostic procedures and troubleshooting techniques for personal computer components
• Perform preventive maintenance of personal computer components
2.0 Laptops and Portable Devices
• 2.1 Identify fundamental principles of using laptops and portable devices
• 2.2 Install, configure, optimize and upgrade laptops and portable devices
• 2.3 Use tools, diagnostic procedures and troubleshooting techniques for laptops and portable devices
3.0 Operating Systems – unless otherwise noted, operating systems referred with within include Microsoft Windows 2000, XP Professional, XP Home and Media Center.
• 3.1 Identify the fundamental principles of operating systems
• 3.2 Install, configure, optimize and upgrade operating systems – references to upgrading from Windows 95 and NT may be made
• 3.3 Identify tools, diagnostic procedures and troubleshooting techniques for operating systems
• 3.4 Perform preventive maintenance for operating systems
4.0 Printers and Scanners
• 4.1 Identify the fundamental principles of using printers and scanners
• 4.2 Install, configure, optimize and upgrade printers and scanners
• 4.3 Identify tools and diagnostic procedures to troubleshooting printers and scanners
• 4.4 Perform preventive maintenance of printers and scanners
5.0 Networks
• 5.1 Identify the fundamental principles or networks
• 5.2 Install, configure, optimize and upgrade networks
• 5.3 Use tools and diagnostic procedures to troubleshoot network problems
• 5.4 Perform preventive maintenance of networks including securing and protecting network cabling
6.0 Security
• 6.1 Identify the fundamentals and principles of security
• 6.2 Install, configure, upgrade and optimize security
• 6.3 Identify tool, diagnostic procedures and troubleshooting techniques for security
• 6.4 Perform preventive maintenance for security
7.0 Safety and Environmental Issues
• 7.1 Identify potential hazards and proper safety procedures including power supply, display devices and environment (e.g. trip, liquid, situational, atmospheric hazards and high-voltage and moving equipment)
8.0 Communication and Professionalism
• 8.1 Use good communication skills including listening and tact / discretion, when communicating with customers and colleagues
• 8.2 Use job-related professional behavior including notation of privacy, confidentiality and respect for the customer and customers’ property |
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